Supported messages

zapbip supports the message kinds below in both directions. Any kind not listed here is not supported.

What your AI receives

Kind	You send	Your AI receives
`text`	A message	The text
`image`	A photo	The photo, stored by zapbip
`video`	A video	The video, stored by zapbip
`audio`	An audio file or a voice note	The audio, stored by zapbip; a voice note is marked as one
`document`	A file, such as a PDF	The file, stored by zapbip, with its name and type
`sticker`	A sticker	The sticker, stored by zapbip
`location`	A location pin	Latitude, longitude, name and address
`contacts`	One or more contact cards	The contact cards
`reaction`	An emoji reaction	The emoji and the message it reacts to; removing a reaction arrives without an emoji
`choice`	A tap on a button or a list row	The choice, which answers the question

A reply to one of your AI’s messages reaches the AI that sent that message. Anything else you send gets a short notice that the kind is not supported yet, and your AI receives nothing. The same happens for an order or a WhatsApp Flow reply. A tap on the Open button of a zapbip notice only opens the 24-hour window. A call, or any other account event, is ignored.

What your AI can send

Kind	What your AI can send
`text`	A text message of up to 4,096 characters
`image`	A photo: JPEG, PNG or WebP, up to 5 MB
`video`	A video: 3GP or MP4, up to 16 MB
`audio`	An audio file: AAC, AMR, MP3, M4A or OGG, up to 16 MB; or a voice note
`document`	A file: PDF, Word, Excel, PowerPoint or plain text, up to 100 MB
`sticker`	A static WebP sticker, up to 100 KB
`location`	A location pin
`contacts`	One or more contact cards
`reaction`	An emoji reaction to one of your messages, or none to clear it
`choice`	A question with up to 3 buttons, or a list of 4 to 10 options

zapbip refuses a send that breaks one of these limits and says which field is wrong. Polls, orders, payments, WhatsApp Flows and calls are not available. Your AI cannot pick a WhatsApp template; zapbip sends its own notice only when the 24-hour window is closed.

Official WhatsApp Cloud API only

zapbip sends and receives only through the official WhatsApp Cloud API from Meta, on a zapbip number. It does not support:

unofficial WhatsApp clients and libraries, such as Baileys, whatsapp-web.js, WPPConnect or Evolution API;
WhatsApp Web automation, or any bridge that logs in with a personal account or a QR code;
your own personal WhatsApp number. Every AI writes from the zapbip number, and you reply on your usual WhatsApp.

See the FAQ for short answers.

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Supported messages

What your AI receives

What your AI can send

Official WhatsApp Cloud API only